If the tracking number is not valid, an error message will display ![]() If the tracking number is valid, the order status will change to Ready to ship Select the corresponding carrier from the list and click Confirm package(s) A matching carrier based on the tracking number format will appear in the shipping provider list Go to Manage Orders in the TikTok Shop adminĬlick Add tracking info to add tracking information to orders ready to be shipped Upon entering the tracking number (Tracking ID on TikTok Shop) into the Seller Center Manage Orders Panel, the matching carrier should appear in the shipping provider list. Step 1: Check if your tracking numbers and carrier are valid Step 2: Set up courier mapping on AfterShip Feed Step 1: Check if your tracking information is valid To ensure your tracking numbers are synced to TikTok Shop, follow these steps: Sync valid tracking numbers to TikTok Shop You must upload valid traceable tracking ID to the Seller Center for all dispatched orders. The logistics service provider must be from the approved list of TikTok Shop's Integrated Carriers. You must, however, meet the following criteria: When fulfilling orders outside of TikTok ( Shipped by Seller), you can choose your own logistics service provider (carrier). If you're experiencing issues with syncing eCommerce platform orders' tracking information to your TikTok Shop store, there could be a couple of reasons. ![]() Plans: All plans Platforms: All platforms
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